The 500-325 CSA (Cisco Collaboration Servers and Appliances) exam is a certification exam offered by Cisco that focuses on the deployment and management of Cisco Collaboration Servers and Appliances. The exam is designed to test the knowledge and skills of professionals who are interested in deploying and managing Cisco Collaboration solutions, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), and Cisco Contact Center Express (CCX). By passing the 500-325 CSA exam, professionals can demonstrate their expertise and knowledge in deploying and managing Cisco Collaboration Servers and Appliances. Some of the common topics covered under the 500-325 CSA exam include: 1.0 Unified Computing System Architecture: This topic covers the basic architecture of the Cisco Unified Computing System (UCS), including the components of a UCS system and how they interact. It includes topics like UCS chassis, blade servers, fabric interconnects, and the UCS Manager. 2.0 BIOS and Integrated Management Controller Setup: This topic covers the process of setting up the BIOS and Integrated Management Controller (IMC) for Cisco Collaboration Servers and Appliances. It includes how to configure the boot order, network settings, and other BIOS and IMC settings. 3.0 Introduction and Setup of VMware ESXi: This topic covers the basics of VMware ESXi, including how to install and configure it for use with Cisco Collaboration Servers and Appliances. It includes topics like ESXi networking, storage, and virtual machine deployment. 4.0 Deploying Virtualized Applications: This topic covers the process of deploying virtualized applications on Cisco Collaboration Servers and Appliances. It includes topics like virtual machine templates, creating new virtual machines, and deploying virtualized applications like Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), and Cisco Contact Center Express (CCX). 500-325 CSA Exam Overview Exam Code: 500-325 CSA Exam Name: Cisco Collaboration Servers and Appliances Exam Duration: 90 minutes Exam Cost: $300 USD Exam Language: English SPOTO Guarantee 100% Pass Rate SPOTO provides the best exam dump, which covers real exam-like questions. The exam dump includes practice questions that closely resemble the actual exam questions in terms of format and difficulty level. So we proudly guarantee you a 100% pass.
The 500-450 UCCEIS (Implementing and Supporting Cisco Unified Contact Center Enterprise) exam is a certification exam offered by Cisco that focuses on the implementation and support of the Cisco Unified Contact Center Enterprise (UCCE) solution. By passing the 500-450 UCCEIS exam, professionals can demonstrate their expertise in implementing and supporting UCCE solutions. Help professionals advance their careers in the field of contact center solutions and increase their value to organizations looking to implement these solutions. Some of the common topics covered under the 500-450 UCCEIS exam include: 1.0 Fault Tolerant Characteristics of the Cisco UCCE Solution: This topic covers the features and characteristics of the Cisco UCCE solution that ensure fault tolerance, including Cisco Unified Customer Voice Portal, Cisco Unified Intelligence Center, and Cisco Finesse. 2.0 Installation Process for ICM Components: This topic covers the installation process for the various components of the Cisco UCCE solution, including Cisco Unified CVP, Cisco Unified IC, and Cisco Finesse. 3.0 Call Flow Scripting Process: This topic covers the call flow scripting process in Cisco Unified ICM and Cisco Unified CVP for the Cisco UCCE solution, including call type, queue, and script definitions. 4.0 Understanding Cisco Unified CCE Tools: This topic covers the various tools included in the Cisco Unified CCE solution, including Cisco Unified ICM, Cisco Unified CVP, Cisco Unified IC, and Cisco Finesse. 5.0 Identify Cisco Unified ICM, Cisco Unified CVP, and Cisco Finesse: This topic covers the identification and understanding of the various components of the Cisco Unified CCE solution, including Cisco Unified ICM, Cisco Unified CVP, and Cisco Finesse. 6.0 Understanding Agent Supervision Issues and Considerations: This topic covers the issues and considerations related to agent supervision in the Cisco Unified CCE solution, including agent state, agent teams, and agent skill groups. 7.0 Understanding Solution Call Flow Issues and Considerations: This topic covers the issues and considerations related to the call flow in the Cisco Unified CCE solution, including call types, queuing, and routing. 500-450 UCCEIS Exam Overview Exam Code: 500-450 UCCEIS Exam Name: Implementing and Supporting Cisco Unified Contact Center Enterprise Exam Duration: 75 minutes Exam Cost: $300 USD Exam Language: English SPOTO Guarantee 100% Pass Rate SPOTO provides the best exam dump, which covers real exam-like questions. The exam dump includes practice questions that closely resemble the actual exam questions in terms of format and difficulty level. So we proudly guarantee you a 100% pass.
The 500-470 ENSDENG (Cisco Enterprise Networks SDA, SDWAN and ISE Exam for System Engineers) is a certification exam for system engineers who work with Cisco Enterprise Networks solutions. This exam tests a candidate's knowledge of the skills needed by a Systems Engineer to understand the 4D Sales methodology; Discovery, Design, Demonstrate and Defend. Some of the common topics covered under the 500-470 ENSDENG exam include: 1.0 SD-Access Discovery: This topic covers the discovery phase of Cisco Software-Defined Access (SD-Access), including identifying business requirements, understanding the current network topology, and analyzing network performance. 2.0 SD-Access Design: This topic covers the design phase of SD-Access, including creating a network design that meets business requirements, selecting appropriate network devices, and configuring network policies. 3.0 SDA Defend: This topic covers the implementation and support of SD-Access security, including configuring network access policies, implementing network segmentation, and protecting the network from external threats. 4.0 SD-WAN Discover: This topic covers the discovery phase of Cisco Software-Defined Wide Area Networking (SD-WAN), including identifying business requirements, understanding the current network topology, and analyzing network performance. 5.0 SD-WAN Design: This topic covers the design phase of SD-WAN, including creating a network design that meets business requirements, selecting appropriate network devices, and configuring network policies. 6.0 SD-WAN Demonstration: This topic covers the implementation and support of SD-WAN, including configuring SD-WAN policies, optimizing network performance, and troubleshooting common issues. 7.0 ISE Discover: This topic covers the discovery phase of Cisco Identity Services Engine (ISE), including identifying business requirements, understanding the current network topology, and analyzing network performance. 8.0 ISE Design: This topic covers the design phase of ISE, including creating a network design that meets business requirements, selecting appropriate network devices, and configuring network policies. 9.0 ISE Demonstration: This topic covers the implementation and support of ISE, including configuring network access policies, implementing network segmentation, and protecting the network from external threats. 10.0 ISE Defend: This topic covers the security aspects of ISE, including protecting the network from external threats, implementing network segmentation, and ensuring compliance with regulatory requirements. 500-470 ENSDENG Exam Overview Exam Code: 500-470 ENSDENG Exam Name: Cisco Enterprise Networks SDA, SDWAN and ISE Exam for System Engineers Exam Duration: 60 minutes Exam Cost: $300 USD Exam Language: English SPOTO Guarantee 100% Pass Rate SPOTO provides the best exam dump, which covers real exam-like questions. The exam dump includes practice questions that closely resemble the actual exam questions in terms of format and difficulty level. So we proudly guarantee you a 100% pass.
The 500-490 ENDESIGN (Designing Cisco Enterprise Networks) exam is a Cisco certification exam that validates the knowledge and skills of candidates in designing enterprise networks using Cisco technologies. It covers topics such as software-defined access (SD-Access), software-defined wide area network (SD-WAN), and Cisco Identity Services Engine (ISE) for network security. The exam is intended for network engineers, architects, and designers who are responsible for designing and implementing Cisco enterprise network solutions. Passing the exam demonstrates the ability to design enterprise networks that are secure, scalable, and optimized for performance. Some of the common topics covered under the 500-490 ENDESIGN exam include: 1.0 SD-Access Discovery This topic covers the discovery phase of Software-Defined Access (SD-Access), including the identification of customer requirements and the gathering of network topology and other relevant information. 2.0 SD-Access Design This topic covers the design phase of SD-Access, including the creation of a network topology, policies, and segmentation design based on customer requirements. 3.0 SDA Demonstration This topic covers the demonstration of SD-Access capabilities and features to customers. 4.0 SDA Defend This topic covers the defense of SD-Access design and architecture decisions. 5.0 SD-WAN: Discover This topic covers the discovery phase of Software-Defined Wide Area Networking (SD-WAN), including the identification of customer requirements and the gathering of network topology and other relevant information. 6.0 SD-WAN: Design This topic covers the design phase of SD-WAN, including the creation of a network topology, policies, and security design based on customer requirements. 7.0 SD-WAN: Demonstration This topic covers the demonstration of SD-WAN capabilities and features to customers. 8.0 ISE: Discover This topic covers the discovery phase of Identity Services Engine (ISE), including the identification of customer requirements and the gathering of network topology and other relevant information. 9.0 ISE: Design This topic covers the design phase of ISE, including the creation of policies and security design based on customer requirements. 10.0 ISE: Demonstration This topic covers the demonstration of ISE capabilities and features to customers. 11.0 ISE: Defend This topic covers the defense of ISE design and architecture decisions. 500-490 ENDESIGN Exam Overview Exam Code: 500-490 ENDESIGN Exam Name: Designing Cisco Enterprise Networks Exam Duration: 60 minutes Exam Cost: $300 USD Exam Language: English SPOTO Guarantee 100% Pass Rate SPOTO provides the best exam dump, which covers real exam-like questions. The exam dump includes practice questions that closely resemble the actual exam questions in terms of format and difficulty level. So we proudly guarantee you a 100% pass.
The 500-560 OCSE (Cisco Networking: On-Premise and Cloud Solutions) exam is a certification exam offered by Cisco. It tests the candidate's knowledge and skills in the areas of switching, routing, wireless, Meraki, and security. The exam covers topics such as network design, deployment, configuration, and troubleshooting. The certification validates the candidate's ability to design, implement, and support Cisco networking solutions both on-premises and in the cloud. Some of the common topics covered under the 500-560 OCSE exam include: 1.0 Switching Overview and Features: This topic covers the basic concepts of LAN switching, including VLANs, spanning tree protocol, and switch stacking. It also covers advanced switching features such as link aggregation, quality of service (QoS), and multicast. 2.0 Routing Overview and Features: This topic covers the basic concepts of IP routing, including routing protocols such as OSPF and BGP. It also covers advanced routing features such as policy-based routing, route redistribution, and virtual routing and forwarding (VRF). 3.0 Wireless Overview and Features: This topic covers the basic concepts of wireless LANs, including 802.11 standards, access points, and wireless controllers. It also covers advanced wireless features such as mesh networking, quality of service (QoS), and location-based services. 4.0 Meraki Overview and Products: This topic covers the Cisco Meraki cloud-managed networking solution, including the Meraki dashboard, access points, switches, and security appliances. It also covers features such as traffic shaping, application control, and cloud-based management. 5.0 Security Overview and Features: This topic covers the basic concepts of network security, including firewalls, intrusion prevention systems (IPS), and virtual private networks (VPNs). It also covers advanced security features such as identity services engine (ISE), network access control (NAC), and advanced malware protection (AMP). 500-560 OCSE Exam Overview Exam Code: 500-560 OCSE Exam Name: Cisco Networking: On-Premise and Cloud Solutions Exam Duration: 60 minutes Exam Cost: $300 USD Exam Language: English, Japanese SPOTO Guarantee 100% Pass Rate SPOTO provides the best exam dump, which covers real exam-like questions. The exam dump includes practice questions that closely resemble the actual exam questions in terms of format and difficulty level. So we proudly guarantee you a 100% pass.
The 500-701 VID (Cisco Video Infrastructure Design) exam is a certification exam for network video engineers, video operations specialists, and IP telephony and IP network engineers who want to develop expertise in video technology. The exam tests the candidate's knowledge of video infrastructure design and implementation, as well as their ability to plan, design, implement, operate, and troubleshoot complex video solutions. Passing the exam demonstrates that the candidate has the skills and knowledge required to design video infrastructure that meets the needs of their organization or clients. Some of the common topics covered under the 500-701 VID exam include: 1.0 Advanced Cisco Expressway Features: This topic covers advanced features of Cisco Expressway, which is a solution that provides secure access for remote workers and mobile devices to the Cisco Collaboration infrastructure. The exam taker will be tested on their knowledge of call processing, security, and other advanced features of Cisco Expressway. 2.0 Advanced Cisco Meeting Server Features: Cisco Meeting Server is a conferencing solution that allows users to connect with each other using video, audio, and web conferencing. This topic covers advanced features of Cisco Meeting Server, such as call processing, scheduling, and security. 3.0 Cisco Collaboration Meeting Room Solutions with Cisco TelePresence Server: This topic covers the design and implementation of Cisco Collaboration Meeting Room solutions using Cisco TelePresence Server. The exam taker will be tested on their knowledge of call processing, security, and other features of Cisco TelePresence Server. 4.0 Cisco TelePresence Management Suite Solution: This topic covers the design and implementation of Cisco TelePresence Management Suite (TMS), which is a solution for managing Cisco TelePresence endpoints and infrastructure. The exam taker will be tested on their knowledge of TMS features such as scheduling, monitoring, and reporting. 5.0 Cisco Cloud Solutions: This topic covers Cisco's cloud-based collaboration solutions, such as Cisco Webex and Cisco Spark. The exam taker will be tested on their knowledge of the features and functionality of these solutions, as well as their ability to design and implement cloud-based collaboration solutions for customers. 500-701 VID Exam Overview Exam Code: 500-701 VID Exam Name: Cisco Video Infrastructure Design Exam Duration: 90 minutes Exam Cost: $300 USD Exam Language: English SPOTO Guarantee 100% Pass Rate SPOTO provides the best exam dump, which covers real exam-like questions. The exam dump includes practice questions that closely resemble the actual exam questions in terms of format and difficulty level. So we proudly guarantee you a 100% pass.
The 500-710 VII (Cisco Video Infrastructure Implementation) exam is a certification exam for IT professionals who want to demonstrate their knowledge and skills in implementing Cisco video infrastructure solutions. This exam tests a candidate's knowledge of the skills needed by a field engineer to install and support a Cisco Video Collaboration Solution. Some of the common topics covered under the 500-710 VII exam include: 1.0 Advanced Cisco Expressway Features: This topic covers advanced features of the Cisco Expressway, including configuring and troubleshooting secure remote access, Mobile and Remote Access (MRA), and Business to Business (B2B) communications. 2.0 Advanced Cisco Meeting Server Features: This topic covers advanced features of the Cisco Meeting Server, including configuring and troubleshooting high availability, clustering, recording, streaming, and WebRTC. 3.0 Cisco Collaboration Meeting Room Solutions with Cisco TelePresence Server: This topic covers the deployment and configuration of Cisco Collaboration Meeting Room Solutions (CMR) with Cisco TelePresence Server. This includes scheduling and joining meetings, configuring conference settings, and troubleshooting common issues. 4.0 Cisco TelePresence Management Suite Solution: This topic covers the deployment and configuration of the Cisco TelePresence Management Suite (TMS) solution, including scheduling and managing conferences, configuring system settings, and troubleshooting common issues. 5.0 Cisco Cloud Solutions: This topic covers the deployment and configuration of Cisco Cloud Solutions, including Cisco Webex Meetings, Webex Teams, and Cisco Spark. This includes configuring integrations, troubleshooting common issues, and understanding the deployment options and architecture of these solutions. 500-710 VII Exam Overview Exam Code: 500-710 VII Exam Name: Cisco Video Infrastructure Implementation Exam Duration: 90 minutes Exam Cost: $300 USD Exam Language: English SPOTO Guarantee 100% Pass Rate SPOTO provides the best exam dump, which covers real exam-like questions. The exam dump includes practice questions that closely resemble the actual exam questions in terms of format and difficulty level. So we proudly guarantee you a 100% pass.
The 500-440 UCCED (Designing Cisco Unified Contact Center Enterprise) exam is a certification exam offered by Cisco for individuals who want to validate their skills in designing Cisco Unified Contact Center Enterprise (CCE) solutions. This exam is designed to test the candidate's knowledge and understanding of the various components that make up the Cisco Unified CCE solution, as well as their ability to design and implement a Cisco Unified CCE solution that meets customer requirements. Some of the common topics covered under the 500-440 UCCED exam include: 1.0 Describe the Features and Functionality of the Cisco Unified CCE Solution: This topic covers an overview of the Cisco Unified CCE solution and its components, such as Cisco Unified Contact Center Enterprise, Cisco Unified Intelligence Center, Cisco Finesse, and Cisco Unified CVP. It also includes the key features and benefits of the solution and how it can improve the customer experience. 2.0 Identify the Design Considerations for Cisco Unified Communications Manager in a Cisco Unified CCE Solution: This topic covers the design considerations for integrating Cisco Unified Communications Manager (CUCM) into a Cisco Unified CCE solution. It includes topics such as CUCM dial plan, call routing, and call control, as well as configuration best practices and guidelines. 3.0 Identify the Network Design Considerations in a Cisco Unified CCE Solution: This topic covers the design considerations for the network infrastructure supporting a Cisco Unified CCE solution. It includes topics such as network topology, quality of service (QoS), security, and high availability, as well as best practices and guidelines. 4.0 Identify the Design Considerations for Cisco Unified ICM, Cisco Finesse, Cisco Unified CVP, and Cisco Unified Intelligence Center in a Cisco Unified CCE Solution: This topic covers the design considerations for the different components of a Cisco Unified CCE solution, such as Cisco Unified ICM (Intelligent Contact Management), Cisco Finesse, Cisco Unified CVP (Customer Voice Portal), and Cisco Unified Intelligence Center. It includes topics such as system requirements, call flow design, and configuration best practices. 5.0 Describe the Sizing Process for Contact Center Resources and Cisco Unified CCE Components: This topic covers the process of sizing the hardware and software resources required for a Cisco Unified CCE solution. It includes topics such as capacity planning, scalability, and system performance, as well as best practices and guidelines. 6.0 Describe the Virtualization Environment for Contact Center Resources and Cisco Unified CCE Components: This topic covers the virtualization of the hardware and software resources required for a Cisco Unified CCE solution. It includes topics such as virtualization technologies, server hardware, and resource allocation, as well as best practices and guidelines. 500-440 UCCED Exam Overview Exam Code: 500-440 UCCED Exam Name: Designing Cisco Unified Contact Center Enterprise Exam Duration: 75 minutes Exam Cost: $300 USD Exam Language: English SPOTO Guarantee 100% Pass Rate SPOTO provides the best exam dump, which covers real exam-like questions. The exam dump includes practice questions that closely resemble the actual exam questions in terms of format and difficulty level. So we proudly guarantee you a 100% pass.
The 820-605 CSM (Cisco Customer Success Manager) exam is a certification exam offered by Cisco for individuals who want to validate their skills in customer success management. The exam is intended for professionals who are responsible for ensuring customer success and driving customer outcomes, such as customer success managers, account managers, and sales professionals. This exam tests a candidate's knowledge and skills to develop and integrate solutions, identify adoption barriers and actions to remove them, implement adoption frameworks and interpret customer usage data while leading customers to renewals and cultivating new sales opportunities through the entire customer lifecycle. Some of the common topics covered under the 820-605 CSM exam include: 1.0 Customer Success Industry: This topic covers an overview of the customer success industry and its evolution. It includes understanding the role of a customer success manager and the skills required to be effective in the role. It also covers the key trends and challenges in the industry. 2.0 Success Plan Creation: This topic covers the process of creating a customer success plan. It includes understanding the customer's business goals and objectives, defining key performance indicators (KPIs), and creating a roadmap to help the customer achieve their goals. It also includes understanding how to communicate the success plan to stakeholders and how to measure success. 3.0 Barrier Management: This topic covers the process of identifying and managing barriers to customer success. It includes understanding the different types of barriers that can impact success, such as organizational, technical, and people-related barriers. It also covers strategies for overcoming these barriers and ensuring that the customer is on track to achieve their goals. 4.0 Customer Success Management: This topic covers the core principles of customer success management. It includes understanding how to build strong relationships with customers, how to identify and manage customer risks, and how to drive customer adoption and engagement. It also covers the importance of customer feedback and how to use it to continuously improve the customer experience. 5.0 Expand Opportunities and Renewal: This topic covers strategies for expanding customer opportunities and driving renewal. It includes understanding how to identify and capitalize on upsell and cross-sell opportunities, how to drive customer advocacy, and how to manage the renewal process. It also covers how to use data to identify areas for improvement and drive customer retention. 820-605 CSM Exam Overview Exam Code: 820-605 CSM Exam Name: Cisco Customer Success Manager Exam Duration: 90 minutes Exam Cost: $250 USD Exam Language: English SPOTO Guarantee 100% Pass Rate SPOTO provides the best exam dump, which covers real exam-like questions. The exam dump includes practice questions that closely resemble the actual exam questions in terms of format and difficulty level. So we proudly guarantee you a 100% pass.